OIT and South Carolina BlueCross Complete Integration Project with IBM’s OD390
STATE COLLEGE, Pa (PRWEB) November 23, 2005
Optical Image Technology, Inc. (OIT) has recently completed a major software integration project with BlueCross BlueShield of South Carolina (BlueCross). The project, led by OIT, integrated OIT’s DocFinity image repository with their IBM® mainframe On Demand 390 image repository (OD390) The project recently received a first-place Process Innovation Award from Kinetic Information LLC for its success.
BlueCross, a major insurer and the largest processor of Medicare and TRICARE claims in the United States, manages large amounts of paperwork that must comply with time-sensitive government-mandated service level agreements (SLAs). With the goal of improving efficiency in all areas, BlueCross decided that the best solution was a paperless workflow, built around its corporate image repository.
BlueCross selected DocFinity® software, which includes Web Services, to interact with OD390 in order to access, retrieve, and route paper documents electronically. The integration was able to utilize the existing RACF security layers that BlueCross had in place. The final phases of the integration project were rolled out recently, and BlueCross is now able to expedite service processing with greater speed and accuracy, even with third parties from remote locations.
“DocFinity software is capable of major integrations like the one at BlueCross, opening doors for companies to pursue paperless processing, whether they already have an image repository or not,” said Harold Hockman, OIT’s director of professional services, who was an integral part of the integration.
BlueCross currently has five business units that now have greater access to the more than four billion documents housed on OD390. DocFinity is able to access and use automated workflow to push critical images such as correspondence, appeals payments, receipts, medical records, enrollments and other materials through its operations areas paperlessly.
"Our leveraging of the OIT solution and our image repository is just beginning. When the project spans the enterprise, there will be no paper-initiated workflows in our organization. When you eliminate passing the paper, you realize significant quality and cost improvement,” said Anne Castro, Chief Design Architect at BlueCross.
Headquartered in Columbia, S. C., BlueCross BlueShield of South Carolina (www. SouthCarolinaBlues. com) is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.
About Optical Image Technology, Inc.
Since 1986, OIT has been developing award-winning integrated document management solutions. OIT’s DocFinity Suite of document management software has gained prominent industry recognition by organizations such as AIIM International, Doculabs, Kinetic Information and Transform Magazine.
OIT serves customers throughout the world and across all major industries, including insurance, education, financial services, government, healthcare and more. By dynamically coordinating and managing the transfer of content with its document management software, the DocFinity Suite of products, OIT enables organizations to realize increased profitability, improved productivity and enhanced customer satisfaction by empowering them with enterprise-wide business processes.
For more information, please visit www. docfinity. com.
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